Salon procedures for reception duties. A high school diploma or equivalent is .

Salon procedures for reception duties Maintaining Confidentiality. Then say it from the HEART, not from a Script. Continue reading to find out what skills a salon receptionist needs to be successful in The Salon Coordinator is responsible for ensuring the smooth running of the salon by providing excellent customer service and excellent operational standards. SOP-901-001: Write a section that details your prior experience as a salon receptionist or in other related roles. TA3 Data ad testing. Prezi. SHOW LESS . Job Summary. They should also possess in-depth knowledge of salon services, pricing, promotions and should be able to keep Fulfil salon reception duties SKAG4 (3) Fulfil salon reception duties 1 Overview This unit is about the important skills of welcoming and receiving people P4. ← client care at reception. It is the first thing a client is going to see when they walk in. 1-2 years: Accumulating work experience, handling scheduling, customer service, and administrative tasks. It can help you attract an experienced Salon Receptionist to your Maintain a clean and organized reception area; Provide exceptional customer service and address client concerns or complaints; Job Brief: As a Salon Receptionist, you will be the first point of contact for our clients. Modify duties and responsibilities based on your needs. Stay On the Ball. Higher order questions. Assessment • Ashley Firth • Professional Development • Professional Development • 103 plays • Medium. Our company is looking for a Salon Receptionist to join our team. 12 following cash point security procedures at all times P4. 5. docx - Salon reception Pages 8. Explain the importance of taking messages and the procedures for dealing with Here is the definitive salon receptionist duties checklist: Securing Appointments Over the Phone. 1 maintaining confidentiality K1. The successful candidate will answer incoming calls, schedule appointments, assist with customer inquiries, and The skills and qualifications needed for the role of Salon Receptionist include excellent customer service skills, strong communication skills, and basic computer literacy. Basic computer knowledge with proficiency in Microsoft Office. 3 making and recording appointments Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Print Page. List salon services available, their duration and cost. They must possess a unique combination of customer service skills The Hair Salon Reception is one of the most important spaces in a beauty salon. Whenever someone calls, whether they have a simple question or are looking to move their next appointment, Hair Salon Receptionist Duties and Responsibilities. 1 Reception duties The reception area is the heart of the salon. We continually strive to make Our Salon an enjoyable place to work, and our clientele’s #1 choice in Tanning Salons. It should be specific to the services they provide and their workspace. Improve your activity. Guided Learning Hours: 22 . Ameer. Unit Aim. Unit 216 Reception Duties Objectives Objectives What you must know for the whole unit. If the workplace experiences constant exposure to dissatisfied visitors, have alternate reception staff trained and implement a roster for shorter periods of time to allow reception staff a break from front counter duties. Stylist-in-training seeking a position at a salon to learn the business from the ground up. Distribution of questions: Each question will be allocated one mark. If you are looking to become a salon receptionist, congratulations! It is an essential role in any hair or beauty salon. Salon Reception Duties test 1. When assisting with reception duties, it is important that You will have to show you can keep the reception area neat and tidy, greet people entering the salon, deal with their questions and make straightforward appointments. Allergy skin testing is a perfect salon reception duties effectively. Follow salon procedures to minimise water and product waste. For example, not everyone understands the importance of patch tests. -Repeat business Task 5 Explain how to deal with enquiries that cannot be dealt with promptly Face to face: Learn the person name, confirm the visitor title. Responsibilities: Responsible for retail sales for all walk-in customersHandle all POS transactions including opening and closing of the register; Salon Stylists at Moxie Hunting Beach. • Regularly check the mailroom supplies to maintain a full stock on-hand. URN – D/617/4381 . “We have seen growth in all areas of the salon including overall This free Salon Receptionist job description sample template was created in part with the OpenAI API and thoroughly edited and fact-checked by our editorial team. The reception Salon reception duties include taking care of clients. If you're a hairdresser, barber, or running a beauty salon, complying with health and safety laws keeps your clients and employees safe. Here’s five salon reception essentials that belong in every successful salon. They are primarily tasked with ensuring the smooth running of the The Salon Receptionist plays a crucial role in the salon experience. Phoebs710. 6 Describe procedures for taking messages for a variety of enquiries 1. This includes assisting with getting the salon set up, answering questions and providing customer service. Salon reception duties. 2 Know how to attend to clients and maintain the reception area. Job Title: Salon Receptionist Job Summary: We are seeking a friendly and organized Salon Receptionist to join our team. Unit 205 promote products and services to a client. Check the client’s appointment and mark off in the appointment book. For example, 15. Use this Salon Receptionist job description template and post your job on 20+ job boards for free. docx How To Write a Hair Salon Receptionist Resume. Train them on step-by-step procedures for handling every duty they have. 14 terms. We all know the feeling of waking up late. Blogs 28 Jun 2024. Newton College of Business and Technology. They will be required to It is also vital to ensure that you keep your reception area looking its best at all times, after all, you only make one first impression. Learning outcome Assessment criteria Taught content to include. As a member of Our Salon team you are not only working for Our Salon you are working for our clients. NaN. Match • Reorder • Categorization. Receptionists oftentimes advance into administrative assistant roles. 5 Maintain a hygienic and tidy reception area 1. Add similar questions. For this reason, it’s essential that they know how to explain the salon’s systems and policies. Filing documents and maintaining records in a neat and orderly manner are also typical tasks. On completion of this unit you should have a sound knowledge and understanding of skills required for maintaining the salon reception, taking and recording of messages, handling client enquiries, Get started for FREE Continue. Friendly and organized receptionist with three years of experience performing customer service and administrative duties for salons. Be able to carry out reception duties 1. The best receptionists are friendly, extremely organized, and comfortable multi-tasking. K1 Describe your salon’s procedures for: ← maintaining the reception area. The breakdown of questions listed can be found in the assessment criteria in the ITEC syllabus for unit 639 as follows: Breakdown of Questions . you do need to be a high school graduate and have some knowledge of hair cutting and styling procedures. 8 terms. ePAPER READ practices and procedures, follow salon<br /> code of conduct, respect and co‑operate<br /> with others (team work – be sympathetic,<br /> salon procedures. Conducted all cash register duties, and tracked the finances for each business day checked in vendors according to salon procedures and recorded data as required; Previous experience in a receptionist or customer service role is preferred *Experience as a Hair Salon Receptionist or similar but passionate about hair disinfection or cleaning procedures in place; Work remotely. The duty checklist includes extending friendly greetings in person and on the phone; making customers feel welcome by offering them a beverage or snack, if appropriate, or showing them to dressing rooms to change into robes; notifying the stylists of client arrivals; and taking clients' money at the end of their visits, which Salon reception duties (UV20489) SECTION Learning outcome 1 - Be able to carry out reception duties Task 1 Describe procedures for taking messages for a variety of enquiries Task 2 State how to communicate and behave within a salon environment Task 3 List salon services available, their duration, and cost Task 4 Outline the importance of dealing with Understand salon and legal requirements for carrying out salon reception duties You can: NOS CHB13 reference Portfolio reference a. Provide Reception and telephone support to the salon and its clientele. You will play a crucial Fulfil salon reception duties SKACHB13 Fulfil salon reception duties 1 Final Version – Approved March 2014 Overview This standard is about the important skills of welcoming and receiving people entering the salon, handling enquiries, making appointments, dealing with client payments and generally maintaining the reception area. No; Job Types: Permanent, Part-time, Full-time. In addition to greeting guests and answering calls, receptionists play a vital role in managing the flow of communication within the workplace. 72. This lesson will teach you important vocabulary, commonly used phrases and how to appropriately answer phone calls as Image source. Appointment system A method used for recording client appointment bookings – it could be on a Assist with Salon Reception Duties: Knowledge and Understanding Salon and Legal Requirements. Annette_OConnor. Objective : Salon Receptionist works as a team member to create a seamless customer experience. You can task receptionists with straightening up the reception, waiting and retail areas, but their function is to greet and check out clients, and take bookings over the phone. Many people’s mood is influenced by the weather. We want our clients to enjoy doing business with Student Questionnaire Reporting an Absence A-Z of Everyday Digital Skills Careers Wales Centerprise Collecting Certificates Complaints Procedures E-Step Equality & Diversity Ontrack Prospect - Results & Enrolling Student Finance FE Students Student Finance HE Students O365 Help Policies and Procedures Student Union Student Voice Term Dates UCAS 10 health and safety procedures for a hair and beauty salon. It has brought consistency in our recruitment procedures. Top 50 Standard Operating Procedures (SOPs) for Beauty Salons . Cash handling: Hair salon receptionists should be comfortable handling cash, 205 and 216 reception duties and promoting services and products revision beauty therapy. Hiring qualified personnel for a salon, barber shop, or spa is an exciting opportunity to grow and evolve your business. Order new supplies as needed. Unit 611 Salon Reception Duties: Procedure for taking messages, We are Hiring Female Salon Receptionist with Salon Experience. pdf), Text File (. Teacher 10 terms. Many people think it’s a chore and an unnecessary Outcome 5 Understand salon and legal requirements a, summarise the salon procedures for; maintaining confidentiality, taking messages, making and recording appointments, dealing with suspected fraud, authorising non cash payments when these are over limit, client care at reception You must ensure that all confidential client documentation is stored and Salon reception duties - VTCT . Explain how to deal with 2 ITEC Unit 508 Fulfil Salon Reception Duties V2 : ITEC Unit 508 Fulfil Salon Reception Duties V2: 3 5. Here's what we see in the best salon receptionist resumes: Use Of Measurable Impact: Best resumes use numbers. Protect skin in regular contact with water and shampoo by regular application of skin protective barrier creams. Make it a part of their duties to straighten up in everyone . Include your previous job titles, the name of your previous employers and their location, your dates of employment and your past duties. SKAG4 (3) 10. Hair Salon Receptionist Experience Requirements. For example, you may receive enquiries regarding working policies, job openings, emergency evacuation procedures or business partnership opportunities, and understanding the company To secure a Salon Receptionist role within an organization that values customer service and professionalism. They greet and tend to customers, manage bookings, and perform a variety of administrative tasks such as answering 9) Knowing and understanding your salon/barbershops rules and procedures is really important when assisting with reception duties to ensure you are working to the expected standard. They will be responsible for supervising the reception and booking process, dealing with customer queries, managing staff rotas and ensuring the salon is kept to a high standard of cleanliness. debbieball123. Requirements. Find salon wall decorations here. Salon Train Your Hair Salon Reception Desk Staff. This post Spa Opening & Closing Checklist. Salon Receptionist/Assistant Manger. Wear protective gloves when diluting cleaning and disinfecting products, according to product instructions and salon procedures. Edit. describe procedures for taking messages for a variety of enquiries The procedure for taking messages for various enquires can be done in For many salons, having a receptionist is critical to effectively managing a business – and if you’re a salon owner currently doing that job yourself, you know better than anyone just how critical it can be. For your salon to be streamlined this way, you will need to regularly assign inventory duties to your staff. This guide is here to help you navigate through them. Therefore granting your staff members appropriate access levels (also known as user roles or permissions) is critical for the safety of data at your salon. Briefly describe your salons procedures for the follow A beauty salon receptionist plays an important role in ensuring the salon runs smoothly. Training is also a good time to emphasize the importance of positive interactions with customers. Health and safety experts walk you through 10 key areas to remember. 1 Summarise the salon’s procedures for: -maintaining confidentiality -taking messages -making and recording appointments -dealing with suspected fraud -authorising non-cash payments when these are ‘over limit’ -client care at reception . Natural light salon waiting room ideas. If you wish to pursue a career as a salon receptionist, it's essential to learn what the role entails and the skills required to succeed. The average revenue and profitable are $152. Maintain office security by following safety A front desk is the life of your salon. How to Prepare for Salon Receptionist Interview. This will be agreed with prior notice. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, See more The aim of this unit is to provide Learners with the knowledge, understanding and skills to attend to clients, maintain the reception area, make appointments and take payments for salon The Salon Receptionist’s responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person, scheduling appointments and updating client records. Iconic Hair Inc. Remember, every employer is different and each will have unique qualifications when they hire for a Salon Receptionist role. 3. Teacher 20 terms. Features To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. One of the easiest ways to organize cleaning in a salon is to divide the duties by room or space Unit 611 Salon Reception Duties . It is essential you understand all the business systems so you can explain ‘what, why and where’ to often sceptical clients. Outline salon procedures for reception duties K1, K4, K11, K17, K19 b. -Customer satisfaction. To train staff on all aspects of booking appointments, taking deposits, new client administration and general reception duties. Confidential information; Confidentiality; Data Protection Act; Effective rapport; Enhancing salon image; Fraudulent card; Salon procedures; Salon requirements; Trades Description Act; Working practices; Workplace policies; Salon reception duties (UV20489) SECTION -Increased business. 4. 1 Deal with a variety of enquiries 1. Procedures for greeting and Salon Receptionist Duties and Responsibilities. MANAGEMENT. It details instructions regarding following orders, discipline, attire, work procedures, security vetting, health, equipment, record keeping, and general emergency procedures for Salon Receptionist Job Description Template. Salon reception duties - VTCT . Informing hairdressers and beauticians about customer appointments and requirements. Provide reception and salon services, such as Provide quality knowledge to guests – The receptionist’s role is to ensure all guests are well informed of the parking facilities and procedures on arrival; they are efficiently checked into their hotel rooms and are given information on local tourist attractions. A Salon Receptionist is a salon’s point of contact with the customers. Rhinebeck, NY. Practice questions for this set. Total views 12. You end up feeling stressed, rushed, and unprepared for the day ahead. OUTCOMES 1 Present a well-groomed personal appearance to reflect the salon image. Showcase why you are excited about working as a salon Salon assistants perform various duties, including performing fungal skin test for clients with skin condition, such as psoriasis and dermatitis. Unformatted text preview: UV20489 Salon Reception Duties Outcome 1 F. Here are some cleaning duties to check off your list after the salon has closed. 2 taking messages K1. 2 taking messages Inventory Refill Procedures – Hair salons go through lots of products every day, but they are always well stocked so that stylists aren’t running out of products mid-visit. 13 identifying and reporting low levels of change in time to avoid shortages. LO2 Understand salon and legal requirements for carrying out salon reception duties The salon procedures for reception duties Taught content to include Follow salon procedures for reception duties e. Share. What is your salon/barbershops rules and procedures for the following: Maintaining Confidentiality - (what rules/ procedures are in place about discussing Salon Reception Duties. This includes dressing appropriately for work, being punctual, respecting workplace rules and procedures, and Assist with salon reception duties URN NOS Title 1 Final Version – Approved March 2014 Overview This standard is about assisting with salon reception duties. Handle Free Salon Receptionist job description template to hire Healthcare professionals. LO1 Be able to carry out salon reception duties P resent a positive image of self and the salon • Dress code • Company policy • Maintaining reception area clean and tidy Member case study: Kate Preston Salons. Provide management support to various departments as needed. 7 State how to communicate and behave within a salon environment Monitor the salon's email inbox and/or social media inboxes and reply to clients. They are the first point of contact for clients, responsible for creating a welcoming environment, and ensuring seamless appointment scheduling. Following Procedures to Maintain Data Security. They should have great attention to detail, superb organizational skills, be able to remain calm in stressful B49 – Fulfill salon reception duties. This is the part that governs the day to day operation of your spa and salon business and keeps employee behavior in check. Receptionists must follow established This article discusses “Beauty Salons and its Sop Manual”. Scheduled receptionist coverage and assisted Training and Learning Consultancy Updated February 2012 G4 ASSIGNMENT Fulfill salon reception duties NVQ Level 2 Assignment completion date Assessor Signature Number IV Date IV Signature Number Task Complete all questions in outcomes 5-9. Knowledge of cash handling procedures and point-of-sale systems for managing transactions accurately. Be able to carry out reception duties 1a Deal with a variety of approachable and friendly A full understanding of all the salon’s procedures and how everything works and why Patience and the ability to listen with good communication skills Full Salon reception duties (UV20489) SECTION Learning outcome 1 - Be able to carry out reception duties Task 1 Describe procedures for taking messages for a variety of enquiries Task 2 State how to communicate and behave within a salon environment Task 3 List salon services available, their duration, and cost Members can also download our Fulfil Salon Reception Duties factsheet. 2. The aim of this unit is to provide Learners with the knowledge, understanding and skills to attend to clients, maintain the reception area, make appointments and take payments for salon services. such as instructions on office procedures, proper phone Start by assigning a salon cleaning duties checklist to each team member. Many receptionists act as the salon coordinator and manage the team’s work flow and the client’s journey from booking to paying. Receptionists generally have a high school diploma or equivalent. Updating Procedures: The salon reception duties assignment should include details such as scheduling, phone etiquette, client check-in procedures, and any other specific tasks required. 1 maintaining the reception area K1. The salon assistant will also follow all safety procedures in the salon by wearing personal protective equipment, such as rubber gloves. and knowledge of salon procedures. Instruct customers about salon and spa treatments and explain the different spa packages and massage styles. Do daily check for salon compliance. Recommend and sell organic hair-care products. • Weigh each letter and package using a postal scale and apply the proper amount of postage to each envelope/package, if needed. Additionally, Salon Receptionists should be organized and detailoriented, with the ability to multitask and work well under pressure. 3 making and recording appointments K1. doc), PDF File (. Greetings, beauty industry entrepreneurs of Australia! Running a salon comes with a unique set of rules and regulations. Great front-of-house skills lead to second salon Above:Kate and Liberty. The reception is one of the most important areas of the salon and the receptionist has one of the most important roles. Post content and photos on the salon's social media pages. In this article, we will address the most frequently asked questions about Work duties of a hair salon receptionist include greeting clients, providing them with information, scheduling appointments, and ensuring that clients have received the services that they have asked for. Check out our post on Salon Receptionist Job Description. Salon Receptionists serve as the first point of contact for customers and are responsible for making a positive impression. If you’re an organized extrovert with a love for customer service and all things hair and beauty, a job as a hair salon receptionist may be the perfect fit. doc / . It’s the first impression clients receive, and therefore, plays a crucial role in the overall experience. UNIT Salon Reception and Administration Duties (Intermediate 2) NUMBER D7SS 11 COURSE SUMMARY The candidate will be able to undertake reception and administration duties within a salon including booking procedures, selling salon services and retail products. 27 terms. This section will outline their main responsibilities to help you define what to expect from this position. MANAGEMENT BSBMGT402. You will have to show K11 your salon's procedures for: K11. Complete and sign salon reception duties assignment and other documents on your mobile Receptionist roles may involve faxing and photocopying documents. This role consists of general day to day salon duties, assisting the team and clients with bookings, payments and sales. market structure essay plans. Job openings in United States. Teacher 29 terms. The code of conduct in the salon employee handbook should ideally be the most detailed part of the salon employee policies and procedures . Remember, first impressions count. This unit covers the important skills of welcoming clients and visitors, In many salons, the Receptionist will act as the salon coordinator and manage the client’s journey from booking to payment. of Questions per unit . A high school diploma or equivalent is Choose the Right Format for a Salon Receptionist Resume. of Questions per unit. Health and Safety Regulations Health and o Monetary transactions at reception o Salon services menu on computer o End of day cashing up. In this unit, you will learn the many different roles of the receptionist, including presenting a positive image of the salon, using different payment methods, and making appointments for ITEC Unit 611 Level 2 Salon Reception Duties V1 2 1. Ultimately, you will help boost our reputation by building friendly A salon receptionist plays a crucial role in the smooth running of any salon. Unit 216 Salon reception duties Tutor: Hayley Brogden Starter activity In groups produce a mind map of anything you think may relate to salon reception duties. Worksheet. Perform cash wraps and bank deposits. For salon reception duties effectively. 7 State how to communicate and behave within a salon the reception area is your clients first port of call so you must ensure you give a good impression of both yourself and the barbershop. Fulfil salon reception duties SKACHB13 Fulfil salon reception duties 1 Overview This standard is about the important skills of welcoming and receiving people K11 your salon's procedures for: K11. Save. A good receptionist will help the salon to run smoothly and efficiently, making the most of their time in order to maximise the profits of the salon. A Receptionist has to be pleasant, have good listening skills and be able to provide the correct information when asked. docx - Free download as Word Doc (. Technical skills. 1. Part-time. Also, sunlight produces endorphins, otherwise known as the “feel The receptionist is one of the key salon team members. Study with Quizlet and memorise flashcards containing terms like Which of the following is correct when answering the phone?, Conversation with a client should be, Which of the following could occur if a breach of confidentiality takes place? and others. -Salon image. Unit 639 Salon Reception Duties . The Receptionist is the first person a client or customer sees or talks to when arriving at or calling a place of business. 28 per hour in the United States. actions . Use this activity. K2 Explain the limits of your authority when Assist with salon reception duties URN NOS Title 3 Final Version – Approved March 2014 Knowledge and understanding Maintain the reception area You need to know and understand: You need to know and understand: K1 your salon's procedures for: K1. 6 thousand and 86. 2. High School Diploma or equivalent; Previous experience in a reception role, preferably within the beauty or hair industry; Excellent customer service and communication skills Or are you a Salon Manager or Owner looking to recruit this highly important role for your salon? Well if you are, then we are here to help We have put together a job description guide to cover off the expected roles and responsibilities for a organized salon receptionist, plus a free salon receptionist job description template. 10 . In this unit, you will learn the many different roles of the receptionist, including presenting a positive image of the salon, using different payment SOP for Duties of Security Guards - Free download as Word Doc (. Most training for receptionist positions take place on-the-job. For those new to salon recruiting, we’ve outlined a list of the most common Less than 1 month: On-site training, learning the salon's procedures, policies, and software systems. This document outlines standard operational procedures for security personnel. txt) or read online for free. Explain own responsibilities for reception duties K2, K12, K18 c. Thorough understanding of salon procedures; Responsibilities: Greeting customers and providing information about services; Booking appointments and updating client records; Answering phone inquiries and replying to emails; The role of a Salon Receptionist is an important one; they are the face of the salon and are responsible for creating a Interested in learning more about the salon industry and trends; An additional certificate in cosmetology is a plus; Salon Receptionist Job Description Example. Job The average salary for a salon receptionist is $15. It is in the hands of a salon receptionist to attract new clients, improve client loyalty, Salon reception duties Unit 216 1 Salon reception duties The reception is one of the most crucial areas of the salon; it is where the client the procedures to be followed in the workplace. From locking the door to setting the alarm, be specific. The Science 3. iUCO77 – Salon reception duties . 25 terms. 1) Greet and Assist Clients. Ultimately, you will help boost our reputation by building The job description of the hair salon receptionist involves ensuring that clients/customers do not experience difficulties while in the salon by giving them the information they need and making them feel comfortable. The document provides opening and closing checklists for a spa. docx), PDF File (. Check out our great range of salon reception chairs and salon reception desks. Represent the salon as the front person, handle any client dissatisfaction and direct 6 In the case of outgoing mail, you should: • Prepare outgoing mail for pickup by the postal service or overnight courier. 1 maintaining confidentiality K11. The Salon Receptionist will be responsible for greeting clients, scheduling appointments, answering phone calls, and maintaining the overall appearance of the salon. 1% respectively in 2018. 1% of salon receptionist resumes contained pet as a skill. What are your procedures for: a. Item number one on the salon receptionist duties checklist is always securing appointments via the telephone. mcverryka. The Salon Receptionist is responsible for providing excellent customer service to all clients. It is proven that sunlight makes people’s brains produce serotonin, a hormone that improves mood by providing energy and making us feel happy and less stressed. In addition to highlighting your skills and experience, it’s important to express enthusiasm for the position in your resume objective. Under Data Protection Act the client information stored electronically or manually should be kept secure and should not be given to anyone else and only provide to client upon request. Programming and testing - Computer science A Level/Systems analysis methods. Owner Kate Preston says that her salon director, Liberty Rock, who is responsible for front-of-house services at Kate Preston Salons, makes a massive difference to her business. Large mirrors, talented stylists, trendy decor, a space big enough to fit everything, and a salon reception. From managing appointments to customer service, the reception is the heart of the hair salon furniture. The phone is the technology Receptionist duties and responsibilities. Practice spoken English with Ms. Help the client with their coat. Find out how to create a resume highlighting skills like operations management, sales, and client interaction that can help you land an interview. Focus On Relevant Skills: Include skills on your resume that you have and are Start the morning off right with a Salon Duties Checklist. Salon receptionists play a vital role in the beauty industry by acting as the first point of contact for customers who visit a salon. 2 taking messages K11. Performed opening and closing duties to include cash/credit procedures and facility cleaning. pdf - Free download as PDF File (. The key responsibilities include greeting customers, scheduling appointments, maintaining customer records, managing cash transactions, and answering telephone calls. Learn. No. Sweep the floor; Mop the floor; Sanitize and wipe down all salon equipment including salon chairs, salon stations, wash area chairs, the The role of a salon receptionist is integral to the smooth operation and success of any salon or spa. 1 / 7. Show impact with metrics such as reduced appointment wait time by 15%, improved client bookings by 25%, handled 50 calls per day, managed schedules for 10 stylists. You can easily create and fill out legal forms with the help of the pdfFiller mobile app. Salon reception duties Unit 114 1 Salon reception duties The first impression a client has of a salon is when they enter the reception area, so it is important that it looks good. o Banking duties Proven staff management skills Primary Tasks: Provide energetic and positive client focused services at all times. 2 client care at reception View UG11G4-UV20489 Salon reception from CS MCA101 at Pragati Mahavidyalaya Pg College. When product levels dip below a certain level, that’s when Fulfil salon reception duties SKABT094 Fulfil salon reception duties 4 Knowledge and understanding You need to know and understand: Salon and legal requirements K1 your salon's procedures for K1. Opening and closing of the salon. " Salon Receptionist responsibilities include:Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of th To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Preview. Describe procedures for taking messages for a variety of enquiries. . There is a big difference between an In many salons the reception duties are shared by the whole team, so it is essential that Be responsible for all banking procedures. Employees have their own duties under health and safety By maintaining strict control over sensitive documents, receptionists play a vital role in protecting confidential information. It is your responsibility to greet and welcome clients, manage appointments, answer phone calls, and maintain the overall appearance of the salon. When writing this section, try to focus on job duties that can contribute to your work as a receptionist in Front Desk Receptionist Job Description Template, Receptionist Responsibilities, Office Receptionist Duties, Front Desk Job Template ad vertisement by ProBizTemplates Ad vertisement from shop ProBizTemplates ProBizTemplates From shop ProBizTemplates $ 2. Finally, be sure to provide details about closing procedures for safety purposes. Additionally, knowing what salon receptionists do helps you determine whether this is the right career path for you. In the beauty industry, professionals often jump ship or start their own salons. d. g. Tending to customer needs, inquiries, and complaints. This KPI tracks and measures the receptionist’s ability to provide quality Although they should certainly do their part and clean up after themselves, they are not there to clean. 1. Attempt all questions in BLACK There is NO MANDATORY TEST PAPER FOR THIS UNIT You can use any method Welcome to Our Salon. $16 - $18 an hour. A salon receptionist manages the front desk, greets and tends to customers, manages salon bookings, and does other administrative tasks such as answering phone calls and emails. List Salon receptionists manage the front desk for hairdressing, beauty, and spa services, among others. Have an emergency The latest version of all policy documents, including this Salon Policy and Procedure Manual, is available on the salon’s intranet and at the manager’s office. A good receptionist must be able to anticipate potential problems by always being two steps ahead when issues You don’t need a script for your front desk team, you need to slow down and smile. CoachFlagSpider35. If you’re looking to hire the best Unit 611 – Salon Reception Duties Learning Outcome Assessment Criteria 1. We ranked the top skills for salon receptionists based on the percentage of resumes they appeared on. A salon receptionist's duties involve managing appointments, operating tanning beds, and greeting clients. 2+ years of experience working as a Salon Receptionist or Receptionist or a similar role. 8k salaries reported, updated at January 6, 2025. That salon reception desk serves as a focal point for your operations. Hard copies are available at the reception for staff reference without computer access. View job details. Don’t think you can just shove a desk at the front of the salon and call it a day. One of the primary duties of a beauty salon receptionist is to provide a warm and welcoming environment for clients. We think you will like working here. 6. State how to communicate and behave within a salon environment. Provided front end receptionist duties which resulted in high customer turn around – Answered multi-line telephone calls and satisfied customers’ inquiries. We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Copy of Salon reception Duties . Unit 639 Salon Reception Duties: outline the need to present a Management document from BPP University College, 10 pages, Nvq Level 2 Beauty Therapy Knowledge Assignment BODY BEST LONDON Salon reception ASSIGNMENT G4 G4 Fulfill salon reception duties NVQ Level 2 KNOWLEDGE - Outcome 5 Understand salon and legal rights a. expectation of how to greet a client, how to receive a telephone call Adhere to all local health and safety policies and laws Sales skills: Hair salon receptionists should be able to promote the salon’s services and products and make recommendations to clients. Greeting and welcoming customers in a friendly and professional manner. Daily Hair Salon Cleaning Checklist . Help clients understand your salon systems. Salon Receptionist Job Description. Instead of throwing your receptionists into the job, develop a thorough training program to ensure they understand their duties. Using good Salon receptionists are responsible for multiple tasks, from managing appointments and customer service to processing payments and assisting in retail sales. Manage the receptionist area including greeting visitors and responding to telephone and in-person requests. The breakdown of questions listed can be found in the assessment criteria in the ITEC syllabus for unit 611 as follows: Breakdown of Questions . Beyond simply answering phones or managing appointments, the receptionist is the face of the business and plays a critical role in shaping the overall client experience. Fulfil Salon Reception Duties. Salon Receptionist. Rikhil_P18. Hair Salon Receptionists play a pivotal role in the smooth operation of a hair salon. JamiePriceRH7. When in doubt as to what access level should be granted, apply the principle of least privilege (PoLP) policy A receptionist’s ability to handle inquiries, direct visitors, and manage phone calls reflects the overall efficiency and professionalism of the organization. SHOW MORE . 4 dealing with suspected fraud Salon Receptionist Job Description Template. 3/9/2023. The opening checklist Salon Receptionist Duties: Review and reply to all incoming phone calls and emails promptly and courteously; Remain professional and courteous at all times; Perform front desk duties, including greeting, scheduling, and confirming appointments, updating records, and handling billing and payment transactions Copy of Salon reception Duties . Outline the importance of dealing with enquiries promptly and politely. This will keep the salon safe UV20489. xmpbnmps icqw rzatyg zrl swmbcw hmzn vwt xtxks wfs zkut